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This service charter has been prepared to enhance the publicsawareness on the range of services, offered by the county government of kajiadodepartment of environment and natural resources. it is meant to express ourcommitment to serving the people of kajiado county with total dedication. Underthe charter we declare the service charter we declare the service standards weare committed to meet.

The mechanism for handling complains regarding ourservices is also provided in the charter; and we undertake to address allconcerns brought to our attention by the citizens.

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